Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS015019 Mapping and Delivery Guide
Establish/review metrics for social sustainability

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS015019 - Establish/review metrics for social sustainability
Description
Employability Skills
Learning Outcomes and Application This unit of competency covers determining what aspects of social sustainability are to be measured and how to quantify them; then implementing/updating and improving the metrics system. This unit covers quantifying the social aspects of sustainability which are typically hard to measure by converting them to numerical data using indicators and estimations in order to monitor changes.This unit applies to team leaders/supervisors/managers that are developing systems to support the organisation’s social sustainability, including the development and implementation of policy.This unit applies where qualitative data is to be collected and converted into quantitative data in order to monitor the effectiveness of social sustainability activities. Qualitative data is converted to quantitative data using simple proxies, indicators or estimations.The person establishing the system is not required to undertake complex calculations or statistical analysis. However, where these form part of the metrics system they will be allocated to appropriate personnel and/or suitable software solutions used as part of implementing the system.This unit assumes that a range of social sustainability interactions have already been identified within the organisation and their identification does not form part of this unit.This unit applies to organisations in all sectors of the manufacturing industry and the associated value chains. It may also be applied to all sections of an organisation including, for example, the office, warehouse, transport, logistics and factory.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.

The collection of performance evidence is best done from a report and/or folio of evidence drawn from:

a single project which provides sufficient evidence of the requirements of all the elements and performance criteria

multiple smaller projects which together provide sufficient evidence of the requirements of all the elements and performance criteria.

A third party report, or similar, may be needed to testify to the work done by the individual, particularly when the project has been done as part of a project team.

Assessment should use a real project where aspects of social sustainability are to being measured and quantified for an operational workplace.

Knowledge evidence may be collected concurrently with performance evidence or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required including relevant workplace procedures, product and manufacturing specifications associated with this unit.

Foundation skills are integral to competent performance of the unit and should not be assessed separately.

Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.

The assessor must demonstrate both technical competency and currency.

Technical competence can be demonstrated through:

relevant VET or other qualification/Statement of Attainment AND/OR

relevant workplace experience

Currency can be demonstrated through:

performing the competency being assessed as part of current employment OR

having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months.
Prerequisites/co-requisites
Competency Field Sustainable operations
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Define/review the scope of metrics for social sustainability
  • Identify the organisation’s values, strategies and goals in social sustainability to define the purpose of monitoring social sustainability issues.
  • Consult with stakeholders to identify the social sustainability issues, impacts or sensitivities to be monitored.
  • Consult with stakeholders to identify the social sustainability goals to be quantified.
  • Identify relevant legislative/regulatory requirements.
  • Determine reporting requirements.
       
Element: Identify and evaluate options for quantifying the priority aspects of social sustainability
  • Source statistical assistance/advice if required.
  • Identify how existing approaches to quantifying social sustainability can be applied/adapted to be relevant to the goals.
  • Determine options for quantitative proxies and/or indicators relevant to the goals.
  • Evaluate options against the purpose and goals and select appropriate metrics.
  • Identify the benefits and limitations of the selected proxies and/or indicators for the goals and purpose.
  • Ensure adequate resources are available to implement the system.
       
Element: Implement/review the metrics system
  • Establish/review methods for data collection and analysis to fit the selected metrics.
  • Set parameters for implementing the selected metrics.
  • Provide tools and procedures for data collection and documentation.
  • Allocate tasks and responsibilities for data collection and analysis.
  • Identify the need for competency development to implement the system and take action.
       
Element: Review social sustainability data
  • Collate baseline and follow up data.
  • Review the data against the purpose and goals.
  • Identify the implications for social sustainability activities taking into account the limitations of the metrics used.
       
Element: Apply continuous improvement to the metrics system
  • Review the effectiveness of the metrics system in relation to the purpose and goals.
  • Identify current industry practices in metrics for social sustainability.
  • Engage stakeholders in providing feedback on the metrics system and identifying improvements.
  • Evaluate opportunities for improving the metrics system and recommend improvements.
       
Element: Communicate to support the metrics system
  • Identify stakeholders and their information needs.
  • Provide information targeted to stakeholder needs to support the development and implementation of the metrics system.
  • Record and report on the implications for social sustainability and the limitations of the metrics used.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Define/review the scope of metrics for social sustainability

1.1

Identify the organisation’s values, strategies and goals in social sustainability to define the purpose of monitoring social sustainability issues.

1.2

Consult with stakeholders to identify the social sustainability issues, impacts or sensitivities to be monitored.

1.3

Consult with stakeholders to identify the social sustainability goals to be quantified.

1.4

Identify relevant legislative/regulatory requirements.

1.5

Determine reporting requirements.

2

Identify and evaluate options for quantifying the priority aspects of social sustainability

2.1

Source statistical assistance/advice if required.

2.2

Identify how existing approaches to quantifying social sustainability can be applied/adapted to be relevant to the goals.

2.3

Determine options for quantitative proxies and/or indicators relevant to the goals.

2.4

Evaluate options against the purpose and goals and select appropriate metrics.

2.5

Identify the benefits and limitations of the selected proxies and/or indicators for the goals and purpose.

2.6

Ensure adequate resources are available to implement the system.

3

Implement/review the metrics system

3.1

Establish/review methods for data collection and analysis to fit the selected metrics.

3.2

Set parameters for implementing the selected metrics.

3.3

Provide tools and procedures for data collection and documentation.

3.4

Allocate tasks and responsibilities for data collection and analysis.

3.5

Identify the need for competency development to implement the system and take action.

4

Review social sustainability data

4.1

Collate baseline and follow up data.

4.2

Review the data against the purpose and goals.

4.3

Identify the implications for social sustainability activities taking into account the limitations of the metrics used.

5

Apply continuous improvement to the metrics system

5.1

Review the effectiveness of the metrics system in relation to the purpose and goals.

5.2

Identify current industry practices in metrics for social sustainability.

5.3

Engage stakeholders in providing feedback on the metrics system and identifying improvements.

5.4

Evaluate opportunities for improving the metrics system and recommend improvements.

6

Communicate to support the metrics system

6.1

Identify stakeholders and their information needs.

6.2

Provide information targeted to stakeholder needs to support the development and implementation of the metrics system.

6.3

Record and report on the implications for social sustainability and the limitations of the metrics used.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, across an organisation or section/department, to:

establish/review processes for quantifying social sustainability to meet organisational goals

consult with and provide information to stakeholders to facilitate development and implementation of the metrics system

collect and interpret quantitative data on social sustainability

apply continuous improvement processes.

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to establish/review metrics for social sustainability including knowledge of:

social sustainability issues

legislative/regulatory requirements that have social sustainability implications

voluntary codes and standards that have social sustainability implications

current industry practices, approaches, metrics and indicators that relate to social sustainability, such as social return on investment, social license to operate, corporate social responsibility, human capital and shared value

methods of quantification and quantitative estimating

the limitations of using proxies/indicators and estimations to quantify social sustainability

methods and tools for collecting social sustainability data.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Define/review the scope of metrics for social sustainability

1.1

Identify the organisation’s values, strategies and goals in social sustainability to define the purpose of monitoring social sustainability issues.

1.2

Consult with stakeholders to identify the social sustainability issues, impacts or sensitivities to be monitored.

1.3

Consult with stakeholders to identify the social sustainability goals to be quantified.

1.4

Identify relevant legislative/regulatory requirements.

1.5

Determine reporting requirements.

2

Identify and evaluate options for quantifying the priority aspects of social sustainability

2.1

Source statistical assistance/advice if required.

2.2

Identify how existing approaches to quantifying social sustainability can be applied/adapted to be relevant to the goals.

2.3

Determine options for quantitative proxies and/or indicators relevant to the goals.

2.4

Evaluate options against the purpose and goals and select appropriate metrics.

2.5

Identify the benefits and limitations of the selected proxies and/or indicators for the goals and purpose.

2.6

Ensure adequate resources are available to implement the system.

3

Implement/review the metrics system

3.1

Establish/review methods for data collection and analysis to fit the selected metrics.

3.2

Set parameters for implementing the selected metrics.

3.3

Provide tools and procedures for data collection and documentation.

3.4

Allocate tasks and responsibilities for data collection and analysis.

3.5

Identify the need for competency development to implement the system and take action.

4

Review social sustainability data

4.1

Collate baseline and follow up data.

4.2

Review the data against the purpose and goals.

4.3

Identify the implications for social sustainability activities taking into account the limitations of the metrics used.

5

Apply continuous improvement to the metrics system

5.1

Review the effectiveness of the metrics system in relation to the purpose and goals.

5.2

Identify current industry practices in metrics for social sustainability.

5.3

Engage stakeholders in providing feedback on the metrics system and identifying improvements.

5.4

Evaluate opportunities for improving the metrics system and recommend improvements.

6

Communicate to support the metrics system

6.1

Identify stakeholders and their information needs.

6.2

Provide information targeted to stakeholder needs to support the development and implementation of the metrics system.

6.3

Record and report on the implications for social sustainability and the limitations of the metrics used.

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Purpose for monitoring social sustainability includes one or more of

supporting core values

enacting the organisation’s social purpose

implementing social sustainability strategy

being a good corporate citizen

supporting policies, such as corporate social responsibility (CSR) or environmental, social and corporate governance (ESG)

improving the organisation’s reputation, handling of complaints and worker retention

supply chain or tender requirements

applying voluntary standards or codes, e.g. Global Reporting Initiative (GRI) reporting and ISO 26000:2010 Guidance on social responsibility.

Resources include one or more of

organisational and individual capacity

individual skills

budget

access to people and information.

Parameters include one or more of

frequency of data collection and reports

locations

volume of data to be collected

sampling methods

tools and documentation to be used.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify the organisation’s values, strategies and goals in social sustainability to define the purpose of monitoring social sustainability issues. 
Consult with stakeholders to identify the social sustainability issues, impacts or sensitivities to be monitored. 
Consult with stakeholders to identify the social sustainability goals to be quantified. 
Identify relevant legislative/regulatory requirements. 
Determine reporting requirements. 
Source statistical assistance/advice if required. 
Identify how existing approaches to quantifying social sustainability can be applied/adapted to be relevant to the goals. 
Determine options for quantitative proxies and/or indicators relevant to the goals. 
Evaluate options against the purpose and goals and select appropriate metrics. 
Identify the benefits and limitations of the selected proxies and/or indicators for the goals and purpose. 
Ensure adequate resources are available to implement the system. 
Establish/review methods for data collection and analysis to fit the selected metrics. 
Set parameters for implementing the selected metrics. 
Provide tools and procedures for data collection and documentation. 
Allocate tasks and responsibilities for data collection and analysis. 
Identify the need for competency development to implement the system and take action. 
Collate baseline and follow up data. 
Review the data against the purpose and goals. 
Identify the implications for social sustainability activities taking into account the limitations of the metrics used. 
Review the effectiveness of the metrics system in relation to the purpose and goals. 
Identify current industry practices in metrics for social sustainability. 
Engage stakeholders in providing feedback on the metrics system and identifying improvements. 
Evaluate opportunities for improving the metrics system and recommend improvements. 
Identify stakeholders and their information needs. 
Provide information targeted to stakeholder needs to support the development and implementation of the metrics system. 
Record and report on the implications for social sustainability and the limitations of the metrics used. 

Forms

Assessment Cover Sheet

MSS015019 - Establish/review metrics for social sustainability
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Assessment Record Sheet

MSS015019 - Establish/review metrics for social sustainability

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